The solar O&M market was $14.5B in 2024 and is projected to hit $32.6B by 2034. Most of that isn't new installs, it's service work on the 5 million-plus residential systems already in the field, many of which were installed by companies that have since gone out of business. Freedom Forever just filed Chapter 11 in April 2026. Their customers are calling someone.
A homeowner calls, system is producing less than it used to, app stopped working, inverter showing an error light, panels visibly damaged after a hailstorm. Their original installer is bankrupt or unreachable.
The AI walks them through a diagnostic triage: install date, system manufacturer, inverter brand, monitoring platform access, approximate production loss. Routes them to the right service tier, basic annual inspection, inverter replacement quote, full system audit, or urgent diagnostic visit.
You end the call with a service visit scheduled, an invoice line ready, and a homeowner who just became a long-term O&M customer at $99-$150/year recurring.
Solar O&M market growth 2024 to 2034. Service work on aging systems grows while new-install revenue goes volatile post-25D.
Residential solar systems installed 5-10 years ago. Inverters reaching end-of-life. Connectors corroding. Panels developing microcracks.
Typical basic O&M plan pricing. Recurring. Sticky. Introduces the homeowner to your company for battery retrofit, EV charger add-on, and eventual system upgrade.
Your prototype includes the orphaned-system intake flow by default. See how a homeowner calling about a Freedom Forever system gets handled.